Adding a Return Status

Updated by Cheryl Wallace

Before adding new return statuses or making any changes, contact ToolHound Support.
  1. Click Transactions in the left side menu and then click Return Statuses.
  2. Click to add a new return status.
  3. Enter the Return Status description.
  4. Enter a number into the Order.
  5. Check the properties that apply, Update QOH, Damaged, or Retire.
  6. Select the Inventory Status to appear in the transaction record and on the serialized item.
The inventory status must have a definition congruent to the flags specified for this return status otherwise inventory could be stuck in limbo.
  1. Click to save the return status.

See also:

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