About Email Settings
Updated
by
Cheryl Wallace
The Email tab of the Settings page are used to automatically send reports, notifications, and support requests from within ToolHound.
SMTP Server | Specify the mail server for email notifications. *Pre-configured for Cloud subscribers. |
SMTP Port | Specify the mail server port. *Pre-configured for Cloud subscribers. |
Sender Name | Specify the sender name for emails from the system. *Pre-configured for Cloud subscribers. |
Sender Email | Specify the default email address used for emails will come from when sending from the system. *Pre-configured for Cloud subscribers. |
User Name | The user name associated with the email address above. If no value is entered in User Name, it uses the Sender Email when sending email. *Pre-configured for Cloud subscribers. |
Email Password | Enter the password of the email server. *Pre-configured for Cloud subscribers. The password will be encrypted in the database. If you need to retrieve this password, contact your organization's mail administrator. |
Enable SSL | Check this box to enable Secure Socket Layer (SSL) / Transport Layer Security (TLS) protection for sending emails. *Pre-configured for Cloud subscribers. |
CC Supervisor | Check this box to send a copy to the Supervisor of the entity when emailing the Outstanding Issues from the Personnel Transaction History. |
Reply To Email | Setting a value here will override the default reply to email on ToolHound generated emails. |
Internal Support Email | By default Report Bug and Feedback emails go directly to the ToolHound Support team. Redirect these emails to an internal support resource by entering the email address here. |
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