ToolHound Cloud vs ToolHound On Premise
Updated
by
Cheryl Wallace
ToolHound is available as Cloud or On Premise subscription service. The type of subscription will affect how you set up and maintain ToolHound.
ToolHound 6 Cloud | ToolHound 6 On Premise | |
What web site (server) address do I use? | https://www.mytoolhound.com | Contact your internal ToolHound administrator or IT personnel |
Where is it installed? | Installed on ToolHound's servers | Installed on your organization's network or third-party IT service provider's servers. |
Do I have to configure SMTP settings to support any automatic emails? | No | Yes |
Who is responsible for updates? | ToolHound Inc. | Your organization's IT personnel |
Can I use SSO or 2FA? | Yes. The required background configuration has been done by ToolHound Inc. | Yes. Your organization's IT personnel must set up the required background configuration. |
Who do I contact to add or modify a user? | Your internal ToolHound administrator | Your internal ToolHound administrator |
Who do I contact if I forgot my password? | Click Forgot Password on the Login page *If no email address is stored on the user record, contact your internal ToolHound administrator to change your password. | Click Forgot Password on the Login page *If no email address is stored on the user record, contact your internal ToolHound administrator to change your password. |
Who is responsible for backups? | ToolHound Technical Support | Your organization's IT personnel |
Who do I contact if I need a backup restored in the case of a data catastrophe? | ToolHound Technical Support | Your organization's IT personnel |
Can I use the API? | Yes | Yes |
Can I set up a custom frequency for background notifications? | No | Yes |
See also:
- How is ToolHound licensed?
- ToolHound Glossary
- Am I using ToolHound Cloud or ToolHound On-Premise?
- Getting Started - Start Here
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