ToolHound Cloud vs ToolHound On-Premise
Updated
by
Cheryl Wallace
ToolHound is available as Cloud or On-Premise subscription service. The type of subscription will affect how you set up and maintain ToolHound.
ToolHound 6 Cloud | ToolHound 6 On-Premise | |
What web site (server) address do I use? | https://www.mytoolhound.com | Contact your internal ToolHound administrator or IT personnel |
Where is it installed? | Installed on ToolHound's servers | Installed on your organization's network |
Do I have to configure SMTP settings to support any automatic emails? | No | Yes |
Who is responsible for updates? | ToolHound Inc. | Your organization's IT personnel |
Who do I contact to add or modify a user? | Your internal ToolHound administrator | Your internal ToolHound administrator |
Who do I contact if I forgot my password? | Click Forgot Password on the Login page *If no email address is stored on the user record, contact your internal ToolHound administrator to change your password. | Click Forgot Password on the Login page *If no email address is stored on the user record, contact your internal ToolHound administrator to change your password. |
Who is responsible for backups? | ToolHound Technical Support | Your organization's IT personnel |
Who do I contact if I need a backup restored in the case of a data catastrophe? | ToolHound Technical Support | Your organization's IT personnel |
Can I use the API? | Yes | Yes |
Can I set up a custom frequency for background notifications? | No | Yes |
See also:
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