Submitting a Feature Request

Updated by Cheryl Wallace

Use this page to submit an enhancement or feature request or feedback to the Support department at ToolHound.  A copy of the email will be sent to the email address supplied.

  1. Click at the top right of the banner to open the Feedback / Suggest a Feature or Improvement dialogue box.
  2. Select a star rating for ToolHound, if desired.
  3. The Name of the currently logged in user and the Email will be populated. Modify this information if required.
  4. Enter the Company.
  5. Enter in the suggested feature or feedback in the Description box. Include any applicable business rules, logic or validations required.
  6. Click to add an attachment, such as screenshots or spreadsheets, if helpful.
  7. Click to send the email.
To redirect requests to an internal Help Desk or IT department, enter the Internal Support Email in the Settings.
For On Premise installations, the email settings must be configured. For Cloud subscribers, this is pre-configured.

You will receive an acknowledgement from the Support team that your enhancement or feature request has been received. Enhancement requests are not guaranteed. Every request is submitted to Development for evaluation and several factors influence the time to evaluation and whether it will/can be added. The most important of these factors is if it will be of benefit to most ToolHound users. If approved, the enhancement will be added based on its priority and available time. You will be advised if the feature or enhancement will be available in the next update.

See also:

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