Change a transaction type on a transaction
Updated
by
Cheryl Wallace
The transaction type on a transaction cannot be changed once the transaction is created. If an incorrect transaction type was used or if for some reason a different transaction type is required on a transaction, "reset" to the original state of the inventory by using the appropriate method below before creating a new transaction with the required transaction type.
- An item of any type (serialized, bulk, consumable, or non stock) that was accidentally issued can be returned.
- An item that was returned can be reissued. If it was a consumable item, correct the quantity on hand using an inventory adjustment.
- If a serialized issued item was accidentally returned and retired, first reinstate the item before reissuing it.
- For sold transactions:
- serialized items can be reinstated.
- consumable and bulk items can be added back to inventory using an inventory adjustment.
When using the Transaction Rental module, keep in mind that charges will not be deleted. View the charges for the transaction and, if necessary, create a manual charge to credit any unintentional charge.
See also:
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