Delete a transaction (issue / return)

Updated by Cheryl Wallace

Issues and returns cannot be deleted once they are created.

  • An item of any type (serialized, bulk, consumable, or non stock) that was accidentally issued can be returned.
  • An item that was returned can be reissued. If it was a consumable item, correct the quantity on hand using an inventory adjustment.
  • If a serialized issued item was accidentally returned and retired, first reinstate the item before reissuing it.
  • For sold transactions:
    • serialized items can be reinstated.
    • consumable and bulk items can be added back to inventory using an inventory adjustment.
When using the Transaction Rental module, keep in mind that charges will not be deleted. View the charges for the transaction and, if necessary, create a manual charge to credit any unintentional charge.

See also:

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