Work To Do tab for Work Orders

Updated by Cheryl Wallace

The Work To Do tab shows the task and instructions for completing the work.  The information in editable fields can be changed at any point while the work order is open.  Once the work order is closed, the data can't be modified.

Fields on this tab include:

Task

Displays the service task to be performed.

If the work order originated as a service request, this defaults to the task on the service request but can be changed.

Instructions

Displays the instructions to complete the service that are stored on the task. Read-only.

Estimated Material Cost

Displays the estimated material cost from the task. Read-only.

Estimated Labor Cost

Displays the estimated labor cost from the task. Read-only.

Scheduled Date

When carrying out service in-house, select the date the work order is scheduled once the work order has been approved. This must be the current or a future date.

Time

Select the time the work order is scheduled once the work order has been approved. This must be the current or a future date.

Assigned To

When carrying out service in-house, select the personnel to complete the work order.

Scheduled By User

Displays the name of the user who scheduled the work order.

Type

Displays the work order type associated with the task.

Estimated External Cost

Displays the estimated external cost from the task. Read-only.

Total Estimated Cost

Displays the sum of the estimated material cost, estimated labor cost, and estimated external costs from the task. Read-only.

Vendor

For external work, select the vendor for the work order.

Purchase Order

For external work, select the purchase order for work order.

Contact

This defaults to the vendor's contact name but can be changed.

Telephone

This defaults to the vendor's telephone number but can be changed.

Email

This defaults to the vendor's email address but can be changed.

​See also:

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