About Tracking Devices

Updated by Chris Harley

The Tracking Devices page lists every GPS tracking device registered to your company and is where devices are registered, linked to serialized items, moved between items and retired.

Open Asset Tracking in the left menu and select Tracking Devices.

The device list

Each row shows the device Serial No., Model, the Item ID it is linked to (or Not linked), its Battery level and voltage, and the date and time it last reported. Retired devices show Retired and the retire reason in place of the Item ID.

  • Type in Filter by serial, IMEI, model or item to narrow the list.
  • Use the Active, Retired or All selector to choose which devices are listed. Active is the default.
  • Devices that have reported a position are plotted on the map to the right.
The device panel

Click a device in the list to open its panel. The panel shows the IMEI, Model, Status, Last Seen, Battery and Linked item, followed by the Assignment history: the date and time of each link, move and unlink for the device.

From the panel you can:

A retired device's panel is read only and shows the Retire reason. Its route history can still be reviewed.

Adding devices
Only tracking devices that ToolHound has shipped to your company can be registered. Contact support@toolhound.com to order devices.
Permissions

Access to each Asset Tracking page is set on the Roles screen under Menus > Asset tracking, with a row for Tracking Map, Geofences and Tracking Devices. Grant Allow View for users who only need to see tracked items, and Allow Add, Allow Edit and Allow Delete for users who register, link or retire devices and maintain geofences. Set a page to Allow No Access to remove it from the menu for that role; the page cannot then be opened by its address either.

When the update is applied, every existing Role is given access to the Asset Tracking pages. Review your Roles after the update if some users should not see them.

See also:

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