Retiring a Tracking Device

Updated by Dean Perry

Retire a tracking device when it is lost, damaged, returned or otherwise permanently out of service. A retired device no longer updates its item, cannot be linked to an item and is hidden from the default device list.

  1. Open Asset Tracking in the left menu and select Tracking Devices.
  2. Click the device in the list.
  3. Click Retire in the device panel.
  4. Enter the reason for retiring the device and confirm.

The device is unlinked from its item, its Status changes to Retired and the reason is shown as the Retire reason. The unlink is recorded in the Assignment history.

Viewing retired devices

Retired devices are not shown in the list by default. Select Retired or All at the top of the list to include them. A retired device's panel is read only, but its Route history can still be reviewed.

Retiring a device cannot be undone from the Tracking Devices page. If a device is retired by mistake, contact support@toolhound.com.
If a device is only being moved from one asset to another, do not retire it. Use Move instead. See Linking and Moving a Tracking Device.

See also:

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